This is just a taste of some of the feedback our lovely customers have been giving us around the web.
I have used Kropps Mechanical for over 10 years and have found them to be professional in all aspects of their work.
Their prices are fair and reasonable for the work conducted.
Over that period of time I have not had any reason to complain and would recommend them for any mechanical related work.
I have been using Kropps for my servicing since buying my Starcraft from Brisbane Camperland late 2017.
Graham’s help, care and attention to me as a customer has been outstanding.
He has gone above and beyond what he has needed to do.
I have had a number of issues with my van since purchasing, one recent was a Therford fridge problem which would have taken a couple of months if I’d waited for them to do the repair under the warranty.
Graham has replaced the required parts in a short space of time and I’m out using my van again.
Not only has he secured me as a customer to him, but also made me a happy Jayco customer.
Recently had warranty work done by KROPPS CARAVAN SERVICES on JAYCO CONQUEST 2016 (10000.kl on clock). Passenger side door trim was never fitted properly. (Previous owner had returned to dealer in Perth for repair.) Phoned three repair agents closest to me, their response was basically, bring vehicle in we will look at it, see what parts we need, and then bring it back and leave with us. (someone would have to drive me home then back to pick it up) CARAFIX said about six weeks wait…
Phoned KROPPS CARAVAN SERVICES, sent photos of problem, Graham said, bring vehicle over. We spent five hours at local shopping centre while he did repairs. He did not have all material required, so went out and got it. Refitted door trim and refitted security door.
I am extremely pleased with work done by KROPPS, and would not hesitate to recommend them. A real professional, no nonsense repair centre. I think Jayco should feel very confident having Graham Kropp as a service agent.
Richard McFarlane, Beaudesert Qld
Awesome service. Called him out on site at Tallebudgera Caravan park to fix our freezer door. Fast and friendly service. Very affordable.
Couldn’t ask for better service over the phone help solved our problem great local business will definitely be dealing with u guys again!
Rachel N Dale Lloyd
To whom it may concern,
It is with great pleasure that I am writing to you to endorse and recommend Kropps Mechanical for Jayco Caravan Servicing and repairs.
I have been a regular customer with Graham and the team at Kropps Mechanical for a period of years with servicing and repairs to a number of vehicles and trailers.
Since the purchase of my 2007 Jayco Discovery Outback caravan, I have had it serviced on 3 separate occasions; which included wheel bearings, brakes and suspension, and the plumbing, electrical and chassis inspected.
I have always had a complete and specific report for any work that had to be completed during or after the inspections, which was carried out to a very high standard.
I have no hesitations in recommending Kropps Mechanical for any servicing and mechanical work on Jayco Caravans in the future, as I am sure it will be carried out to the very same standards as I have received.
If you have any other queries on this matter, please do not hesitate to contact myself on 07 3818 1677 or email@example.com.